Terms & Conditions

Welcome to Deeplink Creators (“we,” “us,” “our”), a high-performance Digital Marketing & Technology Agency. These Terms and Conditions (“Agreement”) constitute a legally binding contract between you (“Client,” “you,” “your”) and Mayalok Venture (Private Limited), operating under the trade name “Deeplink Creators.”

By engaging our services, accessing our website at deeplinkcreators.com, or signing a service proposal or work order, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any provision herein, you must not use our services.

1. Entity Definition & Legal Identity

• •“Deeplink Creators” is a registered trade name and operational unit of Mayalok Venture (Private Limited), a company incorporated under the Companies Act, 2013, and registered in India.
• •All service agreements, contracts, invoices, and legal obligations arising from services rendered by Deeplink Creators are legally entered into with Mayalok Venture (Private Limited) as the contracting entity.
• •Any reference to “Deeplink Creators,” “the Agency,” “we,” or “us” in any document, proposal, or communication shall be construed as a reference to Mayalok Venture (Private Limited).
• •The registered office of Mayalok Venture is located in Greater Noida, Gautam Buddha Nagar, Uttar Pradesh, India.

2. Scope of Services

Deeplink Creators provides, but is not limited to, the following digital marketing and technology services:

• •Search Engine Optimization (SEO): On-page SEO, off-page SEO, technical SEO, local SEO, and SEO audits.
• •Performance Marketing: Google Ads (Search, Display, Shopping, YouTube), Meta Ads (Facebook & Instagram), and other paid media campaigns.
• •Web Design & Development: Responsive website design, landing page development, e-commerce development, and website maintenance.
• •Branding & Identity: Logo design, brand strategy, visual identity systems, and brand collateral.
• •AI Automation & Technology Solutions: Marketing automation, chatbot development, CRM integration, and data analytics solutions.
• •Content Marketing: Content strategy, blog writing, social media content, video production, and copywriting.

The specific scope, deliverables, timelines, and pricing for each engagement shall be detailed in a separate Service Proposal, Statement of Work (SOW), or Work Order, which shall be read in conjunction with these Terms and Conditions.

3. No Guarantee of Results

• •Deeplink Creators does NOT guarantee any specific results, including but not limited to: specific Return on Investment (ROI), a predetermined number of leads or conversions, specific search engine rankings or positions, specific click-through rates (CTR) or cost-per-click (CPC), specific social media engagement metrics, or any specific revenue or sales figures.
• •Digital marketing outcomes are inherently dependent on numerous factors beyond our control, including but not limited to: third-party platform algorithms (Google, Meta/Facebook, Instagram, LinkedIn, etc.), changes in search engine ranking algorithms, competitor activities and market conditions, client’s industry dynamics and market saturation, quality and relevance of client-provided content and assets, client’s product/service quality and market fit, consumer behaviour and seasonal trends, and third-party platform policy changes, outages, or account restrictions.
• •Any case studies, projections, estimates, or past performance data shared by Deeplink Creators are for illustrative purposes only and do not constitute a guarantee of future results.
• •We commit to employing industry best practices, transparent reporting, and data-driven strategies to optimize campaign performance. However, the ultimate outcome of any marketing campaign cannot be guaranteed by any agency.

4. Payment Terms

4.1 Advance Payment

A minimum of fifty percent (50%) of the total project or retainer value is required as an advance payment before the commencement of any work. This advance is strictly non-refundable under any circumstances, as it covers resource allocation, planning, strategy development, and initial execution costs.

4.2 Payment Schedule

The remaining balance shall be payable as per the milestones or schedule defined in the Service Proposal or SOW. For retainer-based engagements, invoices shall be raised at the beginning of each billing cycle (monthly/quarterly as agreed).

4.3 Late Payment Penalty

If any invoice remains unpaid beyond seven (7) calendar days from the invoice due date, a late payment fee of one and a half percent (1.5%) per month (or the maximum rate permitted by applicable law, whichever is lower) shall be levied on the outstanding amount. Deeplink Creators reserves the right to suspend all ongoing work and campaigns until all outstanding payments, including late fees, are cleared in full.

4.4 Payment Methods

Payments can be made via bank transfer (NEFT/RTGS/IMPS), UPI, or any other method specified in the invoice. All payments must be made in Indian Rupees (INR) unless otherwise agreed in writing.

4.5 Taxes

All fees quoted are exclusive of applicable taxes. Goods and Services Tax (GST) at the prevailing rate (currently 18% for digital marketing services) shall be charged in addition to the service fees and is the responsibility of the Client.

5. Client Responsibilities

5.1 Timely Provision of Materials

The Client is responsible for providing all necessary content, assets, approvals, brand guidelines, access credentials, and information required for the execution of services within the timelines agreed upon in the SOW.

5.2 Automatic Timeline Extension

If the Client delays in providing required materials, content, feedback, or approvals beyond the agreed-upon deadlines, the project timeline shall automatically extend by a period equivalent to the delay, without any liability on Deeplink Creators. Deeplink Creators shall not be held responsible for any missed deadlines or delayed deliverables resulting from Client-side delays.

5.3 Access & Credentials

The Client must provide timely access to all necessary platforms, including but not limited to:

• •Website CMS (WordPress, Shopify, etc.)
• •Google Ads accounts
• •Meta Business Suite / Ads Manager
• •Google Analytics & Google Search Console
• •Social media accounts
• •Domain registrar and hosting panels
• •CRM systems

Failure to provide access in a timely manner may result in project delays for which Deeplink Creators shall bear no responsibility.

5.4 Accuracy of Information

The Client warrants that all information, content, and materials provided to Deeplink Creators are accurate, lawful, and do not infringe upon the intellectual property rights of any third party. Deeplink Creators shall not be liable for any claims arising from inaccurate or unlawful content provided by the Client.

5.5 Point of Contact

The Client shall designate a single point of contact (SPOC) who shall have the authority to provide approvals, feedback, and direction on behalf of the Client. Delays arising from unavailability of the designated SPOC shall be treated as Client-side delays.

6. Intellectual Property Rights

6.1 Client Materials

All pre-existing intellectual property provided by the Client (logos, brand guidelines, content, images, etc.) shall remain the sole property of the Client.

6.2 Deliverables

Upon full and final payment of all fees and charges, the intellectual property rights in the final deliverables (designs, content, code, etc.) created specifically for the Client shall transfer to the Client, unless otherwise stated in the SOW.

6.3 Agency Tools & Frameworks

Deeplink Creators retains all rights to its proprietary tools, frameworks, methodologies, templates, processes, and pre-existing intellectual property used in the delivery of services. The Client is granted a non-exclusive, non-transferable licence to use deliverables incorporating such tools for the purposes agreed upon.

6.4 Portfolio Rights

Deeplink Creators reserves the right to showcase the work delivered, including designs, campaign results (anonymized if requested), and client name/logo, in its portfolio, case studies, and marketing materials, unless the Client provides a written objection within thirty (30) days of project completion.

7. Confidentiality

7.1 Both parties agree to keep confidential all proprietary information, trade secrets, business strategies, campaign data, financial information, and any other information designated as confidential that is disclosed during the course of the engagement.

7.2 This obligation of confidentiality shall survive the termination of this Agreement for a period of two (2) years.

7.3 Confidential information shall not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) is already known to the receiving party prior to disclosure; (c) is independently developed by the receiving party; or (d) is required to be disclosed by law or court order.

8. Termination

8.1 Termination by Client

The Client may terminate this Agreement by providing thirty (30) days’ written notice. Upon termination, the Client shall pay for all services rendered up to the termination date, including any committed media spend or third-party costs. The advance payment is non-refundable.

8.2 Termination by Agency

Deeplink Creators may terminate this Agreement immediately upon written notice if:

• (a)The Client breaches any material term of this Agreement;
• (b)The Client fails to make payment within thirty (30) days of the due date;
• (c)The Client engages in conduct that is unlawful, unethical, or detrimental to the Agency’s reputation; or
• (d)Continuing the engagement would require the Agency to violate any applicable law.

8.3 Effect of Termination

Upon termination, Deeplink Creators shall deliver all completed work and in-progress deliverables (subject to full payment). Access to any Agency-owned tools, dashboards, or reporting systems shall be revoked. Any ongoing campaigns shall be paused or transferred as mutually agreed.

9. Limitation of Liability

9.1 To the maximum extent permitted by applicable law, Deeplink Creators’ total aggregate liability arising out of or in connection with this Agreement shall not exceed the total fees actually paid by the Client to Deeplink Creators during the three (3) months immediately preceding the event giving rise to the claim.

9.2 In no event shall Deeplink Creators be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, business opportunities, or goodwill, regardless of whether such damages were foreseeable or whether Deeplink Creators was advised of the possibility of such damages.

9.3 Deeplink Creators shall not be liable for any loss, damage, or penalty arising from the actions, policies, or decisions of third-party platforms including Google, Meta (Facebook/Instagram), LinkedIn, Twitter/X, or any other advertising or social media platform.

10. Indemnification

The Client agrees to indemnify, defend, and hold harmless Deeplink Creators, Mayalok Venture (Private Limited), and their directors, officers, employees, and agents from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorney’s fees) arising out of or related to:

• (a)The Client’s breach of this Agreement;
• (b)Content, materials, or information provided by the Client;
• (c)The Client’s violation of any applicable law or regulation;
• (d)Any third-party claims arising from the Client’s products, services, or business practices; or
• (e)The Client’s infringement of any intellectual property rights of a third party.

11. Force Majeure

Neither party shall be liable for any delay or failure to perform its obligations under this Agreement due to events beyond its reasonable control, including but not limited to:

• •Natural disasters
• •Pandemics or epidemics
• •Government actions or regulations
• •War, terrorism, or civil unrest
• •Internet or telecommunications failures
• •Third-party platform outages or policy changes
• •Power failures
• •Strikes or labour disputes

The affected party shall promptly notify the other party and use reasonable efforts to mitigate the impact.

12. Dispute Resolution

12.1 Amicable Resolution

The parties shall first attempt to resolve any dispute arising out of or in connection with this Agreement through good faith negotiation and discussion.

12.2 Mediation

If the dispute is not resolved within thirty (30) days of the initial notice, either party may refer the matter to mediation under the rules of a mutually agreed mediation body.

12.3 Jurisdiction

13. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of India, including but not limited to:

• •The Indian Contract Act, 1872
• •The Information Technology Act, 2000
• •The Consumer Protection Act, 2019
• •The Companies Act, 2013
• •Any other applicable legislation and regulations

14. Amendments

14.1 Deeplink Creators reserves the right to modify, amend, or update these Terms and Conditions at any time without prior notice. The updated version shall be effective from the date of publication on our website.

14.2 For ongoing engagements, material changes to these Terms shall be communicated to existing Clients via email. Continued use of our services after such notification shall constitute acceptance of the amended Terms.

15. Severability

If any provision of this Agreement is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, it shall be severed from this Agreement. The remaining provisions shall continue in full force and effect.

16. Entire Agreement

This Agreement, together with any Service Proposal, SOW, or Work Order, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior or contemporaneous understandings, agreements, representations, and warranties, both written and oral.

17. Contact Information

For any questions, concerns, or notices regarding these Terms and Conditions, please contact us at: